Overview
Cayena Caracas is a refined hotel located in the upscale La Castellana neighbourhood of Caracas, Venezuela. Since opening its doors in March 2014, the property has established itself as a discreet address for travellers seeking comfort, privacy, and attentive service. The hotel is housed in an elegantly reimagined colonial Casona, designed to evoke the ambience of a traditional Venezuelan home built around a central garden. Guests benefit from a suite of amenities including a rooftop heated semi-Olympic pool with views of El Ávila National Park, a Technogym-powered fitness centre, and a multi-treatment spa. Dining is centred around Sereno Restaurant, where international cuisine is enlivened with local Venezuelan ingredients, complemented by the convivial Green Monkey Bar. The hotel’s location places it within easy reach of the Caracas Financial District, prestigious residential areas, and the city’s historic centre, making it a convenient base for both business and leisure travellers.
Why EMPTYJET selects it
Cayena Caracas is listed as Selected in the EMPTYJET guide of 7,777 hotels on Earth and carries an EMPTYJET Consensus of 89/100. The property in Caracas, Venezuela occupies an elegantly reimagined colonial Casona and opened in March 2014; its public amenities include the Sereno restaurant, The Green Monkey Bar and a rooftop heated outdoor semi-Olympic pool with views of El Ávila National Park. Around-the-clock staff availability and a dedicated concierge further demonstrate the operational consistency that underpins its Selected standing.
History
Cayena Caracas welcomed its first guests in March 2014, marking its entry into the city’s hospitality scene as a contemporary interpretation of Venezuelan tradition. The property was conceived to blend the warmth and intimacy of a private residence with the amenities and services expected of a modern luxury hotel.
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Architecture & interiors
The hotel occupies an elegantly reimagined colonial Casona, a style that pays homage to the traditional Venezuelan colonial house. The design centres around a lush central garden, creating a sense of tranquillity and seclusion. Interiors are thoughtfully appointed, with guest rooms featuring imported Italian bed linens, ergonomic furniture, and exclusive pillow menus. Bathrooms are spacious, equipped with double marble sinks, 100% cotton robes, and Acqua di Parma luxury bath products, underscoring the property’s commitment to comfort and understated elegance.
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Rooms & suites
Guest rooms at Cayena Caracas are designed for both comfort and functionality. Each room is outfitted with imported Italian bed linens, ergonomic furniture, and an exclusive pillow menu to ensure restful sleep. Spacious bathrooms feature double marble sinks, 100% cotton robes, and Acqua di Parma luxury bath products. All rooms are non-smoking, with designated smoking areas available at the restaurant. Rooms accommodate two adults, with the option to add one child under 12 for an additional fee. Amenities include free Wi-Fi, international adapters, and 24/7 in-suite dining for an extra charge. Luggage storage is available for early arrivals, and check-in begins at 3:00 p.m. with check-out at 12:00 p.m. Early check-in is possible for a fee, and the hotel offers controlled access and security surveillance for guest peace of mind.
Dining
Sereno Restaurant
Sereno is the hotel’s signature restaurant, offering a cosmopolitan menu that fuses international gastronomy with local Venezuelan passion. Under the guidance of Executive Chef Monica Sahmkow, who specialises in European cuisine with a Venezuelan twist, and chef Jiri Rönkä, Sereno delivers dishes that highlight both global and local ingredients. The restaurant serves a variety of breakfast options, including continental, vegetarian, local, American, buffet, and à la carte, with breakfast hours extending until 11:30 a.m. on weekends and holidays.
The Green Monkey Bar
The Green Monkey Bar provides a relaxed setting for cocktails and lighter fare, complementing the culinary offerings of Sereno.
In-Suite Dining
For those seeking privacy or convenience, 24/7 in-suite dining is available for an additional charge.
Spa & wellness
Cayena Caracas offers a comprehensive wellness experience. The rooftop heated outdoor semi-Olympic pool provides panoramic views of El Ávila National Park and is open daily from 7:00 a.m. to 7:00 p.m. The on-site fitness centre, powered by Technogym, is accessible 24 hours a day and offers private trainers and massages by appointment. The spa features a multi-treatment room for individual massages and treatments, including services available in exclusive suites. Additional spa services such as haircuts, hairstyling, and manicures are available by appointment.
Service & reputation
Service at Cayena Caracas is marked by attention to detail and guest comfort. A dedicated concierge team is available to assist with restaurant recommendations, reservations, transportation, and special arrangements. Staff are present around the clock, ensuring privacy and support from the moment of arrival at the airport. Security is prioritised through controlled access, surveillance, and a dedicated guest assistance team. Complimentary valet parking is available 24/7.
Location & setting
Cayena Caracas is situated in La Castellana, one of Caracas’ most exclusive residential and corporate neighbourhoods. The hotel is conveniently located near the Caracas Financial District and prestigious residential areas. It is approximately a 30-minute drive from Simón Bolívar International Airport, with actual travel times ranging from 40 minutes to an hour depending on traffic. The historic centre of Caracas is about 15 minutes away by car, offering guests easy access to the city’s cultural and business attractions.
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The EMPTYJET verdict
Cayena Caracas is well-suited to travellers seeking a discreet, comfortable base in Caracas’ most desirable neighbourhood. Its blend of colonial-inspired architecture, attentive service, and thoughtful amenities appeals to both business and leisure guests. The hotel’s consistently high guest reputation and comprehensive facilities make it a reliable choice for those prioritising privacy, convenience, and a sense of place within the Venezuelan capital.
Good to know
- Early check-in is available for an additional fee, with luggage storage provided for early arrivals.
- All rooms are non-smoking; designated smoking areas are available at the restaurant.
- The hotel accepts a range of payment methods, including major credit cards, bank transfers, Zelle, and cash in USD (bolivars only for Venezuelan residents).
- Executive and electric airport transfers can be arranged at an additional cost.
- Free Wi-Fi is available throughout the property.
- The cancellation policy allows changes or cancellations up to 48 hours prior to arrival without penalty; after that, the first night is charged as a no-show.
- The nearest primary airport is Maiquetía Simón Bolívar International Airport (CCS), about 19 km away.