
Shangri-La The Shard London
London · United Kingdom
- City
- Wellness
- Urban resort
FirstSuites Score
8.75 / 10
10.00 = a flawless five-star; above it, the sixth and seventh stars.
10 Air St, London W1B 5AB, United Kingdom
Distinctions
EMPTYJET Consensus
94.2 / 100
Our own composite of guest reviews across Google, Tripadvisor, Booking, Agoda and every major platform — the praise and the complaints.
Analysed from 5,447 guest reviews across Tripadvisor, Google, Booking.com and Trip.com.
Most noted: rooms.
Best for
Hotel Café Royal stands in central London and holds the EMPTYJET 5-star designation. The hotel features the Akasha Spa, which includes an 18-metre lap pool, marble-clad hammam, watsu pool, sauna and steam room. Dining options include Cakes & Bubbles for pastries and Champagne, and Alex Dilling, which serves modern French gastronomic cuisine. Guests in Luxury Suites benefit from a complimentary chauffeur service. The property also offers refined meeting rooms and a Grade II-listed ballroom.
Hotel Café Royal has received a Forbes Travel Guide Four-Star rating and is listed in La Liste's Top 1000 Hotels for 2026, with a score of 97/100.
Why it stands out
Hotel Café Royal is listed for its EMPTYJET 5-star status, central London location, acclaimed Akasha Spa, and fine dining at Alex Dilling. The hotel is recognised with a Forbes Four-Star rating and is included in La Liste's Top 1000 Hotels for 2026, reflecting its high standards and reputation.

London · United Kingdom

London · United Kingdom

London · United Kingdom

London · United Kingdom

London · United Kingdom

London · United Kingdom