FirstSuites Score 10.12 out of 10, EMPTYJET 6★
La Casa de la Playa
Playa del Carmen · Mexico
91.9EMPTYJETEMPTYJET Consensus score out of 100$$$$$from ~$2,191 / night
- Beach
- Wellness
- Romantic
EMPTYJET RecommendEMPTYJET rank #3205
Paradisus Playa del Carmen
Second band: well-established luxury properties with consistent evidence across independent references.
29,817 guest reviews analysed
Calle Quinta Avenida, Luis Donaldo Colosio, Playa del Carmen, Quintana Roo, 77728, MX
Distinctions
- Industry awards
Card travel programme
EMPTYJET Consensus
89.0 / 100
Our own composite of guest reviews across Google, Tripadvisor, Booking, Agoda and every major platform — the praise and the complaints.
Analysed from 29,817 guest reviews across Tripadvisor, Google and Priceline.
Most noted: rooms.
Best for
- families
- couples
- wellness
- beach
- groups
About Paradisus Playa del Carmen
Paradisus Playa del Carmen is an EMPTYJET property in Playa del Carmen, Mexico, featuring 510 rooms and direct beach access along the Caribbean Sea. The hotel provides two lagoon-style pools, a dedicated Kids Zone for younger guests, and all-inclusive options. Wellness is a focus, with YHI Spa offering innovative treatments aimed at purification and balance. Additional amenities include a fitness centre, accessible rooms, 24-hour room service, and concierge services. The property also serves as a wedding venue, catering to families and couples alike.
Guests benefit from a blend of leisure and family-friendly facilities, making it suitable for both relaxation and group gatherings. Paradisus Playa del Carmen is officially listed as a 5-star hotel.
Why it stands out
EMPTYJET lists Paradisus Playa del Carmen for its EMPTYJET status, 510 rooms, and strong family and wellness focus. The property stands out for its YHI Spa, Kids Zone, and direct beach access. Its 5-star classification and all-inclusive options further support its appeal for both families and couples visiting Playa del Carmen.
Key facts
- Keys
- 510 rooms
- Children
- Nursery service for children from 12 months to 4 years of age, open from 9am to 10pm
- Type
- Beach, Family, Wellness, Romantic
Amenities
Verified 19 Aug 2026Accessibility
- Accessible rooms — JSON-LD amenityFeature: Accessible Facilities
Activities
- Beach access — bathed by the Caribbean Sea
- Swimming pool — 2 lagoon-style pools
Dining
- 24-hour room service — JSON-LD amenityFeature: Room Service 24/7
Family
- Kids club — evidence: Kids Zone is reserved for our youngest guests
Policies
- All-inclusive available — evidence: all-inclusive resort in Playa del Carmen
Services
- Concierge — JSON-LD amenityFeature: Concierge Service
- Wedding venue — JSON-LD amenityFeature: Wedding Services
Wellness
- Spa — Exclusive spa service with innovative new treatments for the purification of the body
- Fitness centre — JSON-LD amenityFeature: Fitness Center
Spa & wellness
Verified 19 Aug 2026Beach
Verified 19 Aug 2026Family
Verified 19 Aug 2026Services
Verified 19 Aug 2026Awards & affiliations
- World Travel AwardsWinner · Mexico & Central America's Leading Green Hotel2019
- American ExpressThe Hotel Collection
- American Express The Hotel Collection
Location
20.6531, -87.0516 · approximatePosition is approximate (city centre); exact coordinates are pending verification.
Sources+
- EMPTYJET seed catalogueSeed4 fields
- Official hotel websiteOfficial9 fields
- Official brand / collection siteBrand3 fields
- Serper (Google Maps data)Places provider2 fields
Collections
More in Playa del Carmen
View allLa Casa de la Playa Banyan Tree Mayakoba 
FirstSuites Score 10.07 out of 10, EMPTYJET 6★The Guests' — N° 494 of 777Banyan Tree Mayakoba
Playa del Carmen · Mexico
94.5EMPTYJETEMPTYJET Consensus score out of 100$$$from ~$393 / night- Beach
- couples
- beach
Rosewood Mayakoba 
FirstSuites Score 8.94 out of 10, EMPTYJET 5★Rosewood Mayakoba
Playa del Carmen · Mexico
77.7EMPTYJETEMPTYJET Consensus score out of 100$$$from ~$652 / night- Beach
- Wellness
- couples
Impression Moxche by Secrets 
EMPTYJET RecommendImpression Moxche by Secrets
Playa del Carmen · Mexico
77.2EMPTYJETEMPTYJET Consensus score out of 100$$$from ~$614 / night- couples
- city breaks
Palmaia – The House of AiA 
EMPTYJET RecommendThe Guests' — N° 325 of 777Palmaia – The House of AiA
Playa del Carmen · Mexico
95.2EMPTYJETEMPTYJET Consensus score out of 100Price on request- Beach
- Wellness
- wellness
Maroma, A Belmond Hotel, Riviera Maya 
EMPTYJET ApprovedMaroma, A Belmond Hotel, Riviera Maya
Playa del Carmen · Mexico
91.7EMPTYJETEMPTYJET Consensus score out of 100Price on request- couples
- city breaks