FirstSuites Score 9.43 out of 10, EMPTYJET 5★The Guests' — N° 66 of 777
Mandarin Oriental, Shenzhen
Shenzhen · China
96.7EMPTYJETEMPTYJET Consensus score out of 100$$$from ~$548 / night
- City
- Wellness
- business
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EMPTYJET RecommendEMPTYJET rank #1148
Raffles Shenzhen
Second band: well-established luxury properties with consistent evidence across independent references.
6,108 guest reviews analysed
T7, One Shenzhen Bay, 3008 Zhongxin Rd, Nan Shan Qu, Shenzhen, Guangdong Province, China, 518054
Distinctions
Hotel distinction
On-property dining
Card travel programme
EMPTYJET Consensus
86.7 / 100
Our own composite of guest reviews across Google, Tripadvisor, Booking, Agoda and every major platform — the praise and the complaints.
Analysed from 6,108 guest reviews across Tripadvisor, Trip.com, Booking.com and Agoda.
Most noted: service.
Best for
- business
- food & wine
- wellness
- city breaks
About Raffles Shenzhen
Raffles Shenzhen, opened in 2019, is part of the Raffles collection and holds the EMPTYJET designation. Located in the city of Shenzhen, the hotel features a range of dining options, including Kokoni for Japanese cuisine, Yun Jing for Chinese dishes, Raffles Patisserie, and Sky Café. Guests can enjoy drinks at RUI Lounge and Long Bar, with themed afternoon teas and live music.
The hotel offers a spa experience with hydrotherapy facilities such as a Jacuzzi, vitality pool, and sauna. Butler service is available, and accessible rooms are provided for guests requiring additional assistance.
Why it stands out
Raffles Shenzhen is listed for its EMPTYJET status, city location, and comprehensive offerings. The property stands out for its diverse restaurant selection, hydrotherapy spa, and attentive butler service, making it a notable choice in Shenzhen’s hospitality scene.
Key facts
- Official classification
- 5-star (google_maps)
- Opened / renovated
- 2019
- Brand
- Raffles
- Type
- City, Wellness
Amenities
Verified 19 Aug 2026Accessibility
- Accessible rooms — evidence: Accessible Room Required
Dining
- Multiple restaurants — Kokoni; Yun Jing; Raffles Patisserie; Sky Café
- Bar — Themed Afternoon Tea in the clouds, live music and sumptuous cocktails
Rooms
- Butler service — evidence: The Butler Did It
Wellness
- Spa — Experience a rejuvenating hydrotherapy wellness experience including Jacuzzi, vitality pool and sauna
Dining
Verified 19 Aug 2026Spa & wellness
Verified 19 Aug 2026Services
Verified 19 Aug 2026Awards & affiliations
- MICHELIN GuideOne Key
- American ExpressFine Hotels + Resorts
- American Express Fine Hotels + Resorts
Location
22.5452, 114.0669 · approximatePosition is approximate (city centre); exact coordinates are pending verification.
Sources+
- EMPTYJET seed catalogueSeed5 fields
- Official brand / collection siteBrand4 fields
- Serper (Google Maps data)Places provider2 fields
Collections
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