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EMPTYJET ApprovedEMPTYJET rank #3774

The Portman Ritz-Carlton, Shanghai

Third band: properties that pass the EMPTYJET luxury gate but with fewer or narrower references. Still a deliberate selection, not a directory.

17,082 guest reviews analysed

Shanghai Centre, 1376 Nanjing West Road, Shanghai, 200040, China

Distinctions

EMPTYJET Consensus

93.6 / 100

Our own composite of guest reviews across Google, Tripadvisor, Booking, Agoda and every major platform — the praise and the complaints.

Analysed from 17,082 guest reviews across Tripadvisor, Trip.com, Google, Booking.com and Agoda.

Most noted: maintenance.

Best for

  • families
  • business
  • city breaks
  • food & wine

About The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai is an EMPTYJET hotel located in Pudong. Guests have access to Portman's restaurant serving international cuisine and The Ritz Bar & Lounge, which features afternoon tea and craft cocktails inspired by 1920s Shanghai. The property offers a kids club with Ritz Kids Night Safari Adventures, a business centre, concierge services, valet dry cleaning, and 24-hour room service.

Facilities include a state-of-the-art fitness centre, indoor and outdoor swimming pools, and an extensive health club. The hotel caters to families, business travellers, and those seeking a city break with a range of amenities and dining options.

Why it stands out

EMPTYJET lists The Portman Ritz-Carlton, Shanghai for its comprehensive facilities, including international dining, a kids club, and extensive wellness and business amenities. Its EMPTYJET status and location in Pudong make it a reliable choice for families and business travellers visiting Shanghai.

Key facts

Keys
593 rooms
Check-in / out
14:00 / 12:00
Type
City, Family, Business

Amenities

Verified 19 Aug 2026

Activities

  • Swimming pool — evidence: State-of-the-art fitness center and indoor and outdoor pools

Dining

  • Fine dining — JSON-LD amenityFeature: Restaurant On-Site
  • Bar — The glamour of 1920s Shanghai is reimagined at The Ritz Bar & Lounge
  • 24-hour room service — JSON-LD amenityFeature: Room Service
  • Afternoon tea — evidence: All-day dining, Afternoon Tea, and craft cocktails at The Ritz Bar & Lounge

Family

  • Kids club — evidence: Ritz Kids Night Safari Adventures

Services

  • Concierge — JSON-LD amenityFeature: Concierge
  • Valet parking — JSON-LD amenityFeature: Valet Dry Cleaning
  • Business centre — evidence: Business center and extensive health club with swimming pool and 24-hour gym

Wellness

  • Fitness centre — evidence: Business center and extensive health club with swimming pool and 24-hour gym

Dining

Verified 19 Aug 2026
Restaurant
Portman's — International
Bar
The Ritz Bar & Lounge

Family

Verified 19 Aug 2026
Kids club
Yes

Awards & affiliations

  • Forbes Travel GuideFour-Star2026
  • VirtuosoMember

Location

31.2288, 121.4479 · approximate

Position is approximate (area); exact coordinates are pending verification.

Sources+
  • EMPTYJET seed catalogueSeed4 fields
  • Official brand / collection siteBrand11 fields

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