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EMPTYJET ApprovedEMPTYJET rank #6036

Shangri-La Surabaya

Third band: properties that pass the EMPTYJET luxury gate but with fewer or narrower references. Still a deliberate selection, not a directory.

17,166 guest reviews analysed

Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, 60256,Jl. Mayjend Sungkono 120, Surabaya Barat, Surabaya, Jawa Timur, 60256

Part of theShangri-La logoCollection

EMPTYJET Consensus

92.3 / 100

Our own composite of guest reviews across Google, Tripadvisor, Booking, Agoda and every major platform — the praise and the complaints.

Analysed from 17,166 guest reviews across Google, Tripadvisor, Agoda, Booking.com and Trip.com.

Most noted: rooms.

Best for

  • city breaks
  • business
  • couples
  • food & wine

About Shangri-La Surabaya

Shangri-La Surabaya is a 365-room hotel in Surabaya, Indonesia. The property features Chi, The Spa, offering spa treatments based on natural healing methods and drawing inspiration from the legendary Shangri-La. The hotel lists award-winning restaurants and bars and has facilities for weddings and events. Juanda International Airport (SUB) is 13 km from the hotel.

Why it stands out

EMPTYJET listing for a large, city-centre Shangri-La property with 365 rooms, an on-site Chi spa and established F&B and events facilities. Proximity to Juanda International Airport (SUB), 13 km, supports business and leisure travel access.

Key facts

Keys
365 rooms
Brand
Shangri-La
Type
City

Amenities

Verified 20 Aug 2026

Wellness

  • Spa — Chi, The Spa at Shangri-La draws inspiration from the legendary Shangri-La

Spa & wellness

Verified 20 Aug 2026
Spa
Chi, The Spa — Luxurious spa treatments based on natural healing methods

Location

-7.2909, 112.7155 · approximate

Position is approximate (area); exact coordinates are pending verification.

Nearest airports

Straight-line distance from the hotel; transfer times are rough estimates.

CodeAirportDistanceTransferFly
SUBprimaryJuanda International AirportSurabaya · Large13 km≈ 26 min Fly here
MLGAbdul Rachman Saleh AirportMalang · Medium71 km≈ 102 min Fly here
DHXDhoho International AirportKediri · Medium99 km≈ 139 min Fly here
Sources+
  • Official brand / collection siteBrand4 fields
  • WikidataEncyclopedia6 fields

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