FirstSuites Score 8.95 out of 10, EMPTYJET 5★
Aman New York
New York · United States
84.0EMPTYJETEMPTYJET Consensus score out of 100$$$from ~$445 / night
- City
- Wellness
- Urban resort
EMPTYJET ApprovedEMPTYJET rank #1914
The Towers at Lotte New York Palace
Third band: properties that pass the EMPTYJET luxury gate but with fewer or narrower references. Still a deliberate selection, not a directory.
3,101 guest reviews analysed
455 Madison Avenue, New York, New York 10022
Distinctions
Forbes Travel Guide
Advisor network
Card travel programme- Card travel programme
EMPTYJET Consensus
92.9 / 100
Our own composite of guest reviews across Google, Tripadvisor, Booking, Agoda and every major platform — the praise and the complaints.
Analysed from 3,101 guest reviews across Tripadvisor, Google, Trip.com and Booking.com.
Most noted: rooms.
Best for
- business
- city breaks
- couples
- food & wine
About The Towers at Lotte New York Palace
The Towers at Lotte New York Palace occupies the top fourteen floors of the hotel in Manhattan, featuring suites with views of Madison Avenue and 50th Street. Guests have access to a dedicated Les Clefs d’Or concierge, Maître d'etage butler service, and 24-hour in-room dining. The property offers a selection of restaurants, including Villard Restaurant, Pomme Palais, and MITANI New York, as well as the Gold Room and Summer Bar. Wellness facilities include the ila Only Spa, the first of its kind in the United States, with a private yoga studio, seven treatment rooms, and sound healing experiences.
A Technogym-equipped fitness centre is available for guests. The Towers holds a Forbes Travel Guide Recommended rating for 2026.
Why it stands out
EMPTYJET for its prime Manhattan location, Forbes Travel Guide Recommended rating, and comprehensive amenities. The Towers at Lotte New York Palace stands out for its dedicated concierge, multiple dining venues, and the first ila Only Spa in the United States.
Key facts
- Official classification
- 5-star (google_maps)
- Type
- City, Wellness, Business
Amenities
Verified 19 Aug 2026Dining
- Multiple restaurants — Villard Restaurant; Pomme Palais; MITANI New York
- Bar — Summer Bar
- 24-hour room service — evidence: In-room dining
Rooms
- Butler service — evidence: Maître d'etage butler service
Services
- Concierge — evidence: Dedicated Les Clefs d’Or concierge
Wellness
- Spa — ila Only Spa, Lotte New York Palace is home to the first ila Spa in the United States
- Fitness centre — evidence: Technogym-equipped Fitness Center
Dining
Verified 19 Aug 2026Spa & wellness
Verified 19 Aug 2026Awards & affiliations
- Forbes Travel GuideRecommended2026
- American ExpressFine Hotels + Resorts
- VirtuosoMember
- American ExpressThe Hotel Collection
- American Express Fine Hotels + Resorts
Location
40.7580, -73.9750 · approximatePosition is approximate (area); exact coordinates are pending verification.
Sources+
- EMPTYJET seed catalogueSeed4 fields
- Official hotel websiteOfficial3 fields
- Serper (Google Maps data)Places provider2 fields
- Forbes Travel GuideAward issuer1 field
- WikidataEncyclopedia5 fields
Collections
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